Terms & Conditions

Terms & Conditions

Last Updated: August 2026

Welcome to Red Velvet Beauty. These Terms & Conditions ("Terms") govern your access to and use of the Red Velvet Beauty website, products, and services. By accessing our website or placing an order, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

Throughout these Terms, the words "we," "our," and "us" refer to Red Velvet Beauty, while "you" and "your" refer to the customer or visitor using this website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian. You also agree that any information you provide is accurate, complete, and current.

You may not use our website or products for any unlawful purpose or in violation of any applicable local, state, national, or international law.

2. Product Information

We strive to ensure that all product descriptions, ingredient lists, images, pricing, and specifications displayed on our website are accurate and up to date. However, we do not guarantee that every description, photograph, or other content is completely free from typographical errors or omissions.

Product packaging, labels, and appearance may vary slightly due to manufacturing updates or photography. Such variations do not affect product quality or authenticity.

The information provided on this website is intended for general informational purposes only and should not replace professional medical advice.

3. Cosmetic Product Disclaimer

Red Velvet Beauty products are cosmetic products designed for everyday skincare use. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary depending on skin type, lifestyle, application method, environmental conditions, and other personal factors.

Customers with known allergies, sensitive skin, or underlying skin conditions should carefully review ingredient lists and perform a patch test before first use.

If irritation, redness, or discomfort occurs, discontinue use immediately and consult a qualified healthcare professional.

4. Pricing

All prices displayed on our website are shown in the applicable currency and are subject to change without prior notice.

Despite our best efforts, pricing errors may occasionally occur. If a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund.

Taxes, customs duties, import fees, or other government charges are not included unless explicitly stated during checkout.

5. Orders

Once an order has been placed, you will receive an order confirmation by email. This confirmation does not constitute acceptance of your order but acknowledges that we have received it.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product availability

  • Incorrect pricing

  • Payment authorization failure

  • Suspected fraudulent activity

  • Violation of these Terms

If your order is cancelled after payment has been processed, a full refund will be issued to your original payment method.

6. Payment

We accept approved payment methods displayed during checkout.

Payment information is securely processed through trusted third-party payment providers. Red Velvet Beauty does not store complete credit card information on its servers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

7. Shipping

We aim to process and dispatch orders as quickly as possible. Estimated delivery times are provided for convenience only and should not be considered guaranteed.

Shipping delays may occur due to:

  • Carrier delays

  • Customs processing

  • Severe weather

  • Public holidays

  • High order volumes

  • Other circumstances beyond our control

Risk of loss transfers to the customer once the order has been delivered to the shipping carrier.

8. Returns & Refunds

Customer satisfaction is important to us. Our return and refund procedures are outlined separately in our Refund Policy.

To be eligible for a return, products must generally remain unused, unopened, and in their original packaging unless otherwise permitted by applicable consumer protection laws.

Refunds, when approved, will be issued to the original payment method.

9. Promotions & Discount Codes

Promotional offers, discount codes, and special pricing:

  • Cannot be combined unless specifically stated.

  • Have no cash value.

  • May expire without prior notice.

  • May be withdrawn or modified at our discretion.

We reserve the right to cancel any order where promotional codes have been misused.

10. Intellectual Property

All content on this website—including but not limited to text, graphics, product photography, logos, videos, packaging designs, product names, trademarks, icons, layouts, and website design—is the exclusive property of Red Velvet Beauty or its licensors.

No content may be copied, reproduced, modified, distributed, published, or used without prior written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with website functionality.

  • Impersonate another person or entity.

  • Use automated systems to scrape or collect website content without permission.

Violation of these Terms may result in suspension or termination of website access.

12. Third-Party Services

Our website may contain links to third-party websites or services. These links are provided solely for convenience.

Red Velvet Beauty does not control, endorse, or accept responsibility for third-party websites, products, services, or privacy practices.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Red Velvet Beauty shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our products

  • Inability to use our website

  • Delayed shipments

  • Product availability

  • Website interruptions

  • Technical errors

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Red Velvet Beauty, its employees, affiliates, officers, and partners from any claims, damages, liabilities, losses, or expenses arising from your violation of these Terms or misuse of our products or services.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and process your personal information.

By using our website, you consent to those practices.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Any changes become effective immediately upon publication on this website.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Red Velvet Beauty conducts its business, without regard to conflict of law principles.

18. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Red Velvet Beauty
Los Angeles, California, USA

Email: hello@redvelvet.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)